Proactive pest control is important for hotels not only because of their vulnerability to pest threats, but also because of the impact those pests can have on the reputation of your hotel.
However, this does not mean that the cost of protection is excessive – the important thing is to recognise the risks that different parts of a hotel face and then develop service programmes to meet them:
The biggest pest threats to hotels accommodation areas are bed bugs and other biting insects.
Bed bug control is becoming a major issue in hotels in many parts of the world. All hotels are at risk from bed bugs, but especially those where there are large numbers of international travellers or those that have patrons that move frequently between hotels.
Prompt action against bed bugs is key – early detection and innovative treatment (such as Rentokil's chemical-free Entotherm heat treatment for insects) ensures that they do not spread to other parts of the building. As well as treating and preventing bed bug problems, Rentokil can help you to train your staff to check for bed bug signs to ensure early detection.
The kitchen, restaurant and other dining areas need particular protection from mice, rats, flies and cockroach problems that pose a high risk of spreading disease. Proactive treatment is essential in these areas and will be expected by environmental health inspections.
If pests are not adequately controlled, they will move from food preparation and storage zones into dining and other areas which may cause nuisance and distress to your customers.
Other areas of the hotel including sports facilities or back-of-house areas are at lower risk of pest infestations, but should be included as part of the regular servicing plan and inspections.
Rentokil will also treat and prevent pest problems in the grounds and gardens of your hotel including bird deterrence and helping to proof against rodents and other wildlife.
The Rentokil service is designed to protect hotels from pests with a tailored plan based on specific threats and your particular needs. Your local technician will regularly visit your premises to check bait stations, look for signs of pest activity, identify potential risks and advise on any steps to reduce the risk of future pest problems.
If there is a problem, our rapid response commitment means that your technician will be with you quickly to deal with the pest problem so that it does not come back.
If you are looking across a network of sites, these can all be incorporated into a single service agreement with an account manager to coordinate service delivery across your hotels while each individual site will still have its links to their local technicians and surveyors.
All of the information from each service visit will be captured on PestNetOnline, our online reporting and analysis tool. This records any details of pest activity, together with actions taken and recommendations made to reduce risk. The information can be accessed 24/7 from where you are.
To find out more about how we can protect your hotel from pests or deal with any current problem, please call us on 0800 552 004 to arrange a free site survey from a surveyor who understands the needs of hotel businesses.